Sign in with the phone number linked to your GrowthX account, including the correct country code.<ol><li>Enter your number. Open <a href="https://growthx.club/login">Sign in</a>, check the country flag and calling code, then enter your registered phone number.</li><li>Select Continue. The next screen tells you where the one-time password (OTP) was sent. Check that destination for the code.</li><li>Enter the latest OTP and select Login. If the number is wrong, select Edit. If the code has expired, request a new one when Resend OTP becomes available.</li></ol>If you have already set a password, choose Login with password, enter your registered number and password, then select Login. The web sign-in page does not use email or Google sign-in.

Sign in with the phone number linked to your GrowthX account, including the correct country code. Enter your number. Open Sign in, check the country flag and calling code, then enter your registered phone number. Select Continue. The next screen tells you where the one-time password (OTP) was sent. Check that destination for the code. Enter the latest OTP and select Login. If the number is wrong, select Edit. If the code has expired, request a new one when Resend OTP becomes available. If you have already set a password, choose Login with password, enter your registered number and password, then select Login. The web sign-in page does not use email or Google sign-in.

How do I sign in to GrowthX?

First check the phone number, country code and delivery destination shown on the sign-in screen. The code may be sent through a different channel from the one you are checking.<ol><li>Correct the number if needed. Select Edit on the OTP screen to change it.</li><li>Request a fresh code. Wait until Resend OTP is available, then use the latest code you receive.</li><li>Try an offered alternative. Use Try WhatsApp instead or Try SMS instead if shown. Available delivery options can differ by country. If you already have a password, you can choose Login with password.</li></ol>Still locked out? Email <a href="mailto:apply@growthx.club">apply@growthx.club</a> with your account email, approximate attempt time and time zone, delivery channel and the error message. If you are signed in on another device, you can also use <a href="#report-an-issue">Report an issue</a> there. Never send your OTP or password.

First check the phone number, country code and delivery destination shown on the sign-in screen. The code may be sent through a different channel from the one you are checking. Correct the number if needed. Select Edit on the OTP screen to change it. Request a fresh code. Wait until Resend OTP is available, then use the latest code you receive. Try an offered alternative. Use Try WhatsApp instead or Try SMS instead if shown. Available delivery options can differ by country. If you already have a password, you can choose Login with password. Still locked out? Email apply@growthx.club with your account email, approximate attempt time and time zone, delivery channel and the error message. If you are signed in on another device, you can also use Report an issue there. Never send your OTP or password.

What should I do if an OTP or sign-in message does not arrive?

Your registered phone number is used to sign in. It cannot be edited in the Account settings form; ask the team to help you change it.<ol><li>If you can sign in, use <a href="#report-an-issue">Report an issue</a> from that account and explain that you need to update your registered number.</li><li>If you cannot sign in, email <a href="mailto:apply@growthx.club">apply@growthx.club</a> with your account email and explain whether you still have access to your old number.</li><li>Complete the ownership check. The team will verify that the account belongs to you before changing the sign-in details. Share any requested account information privately, never in a community post.</li></ol>Changing the phone on your community profile does not change the number you sign in with.Do not create another account or buy again to work around a number change. Never share your password or OTP.

Your registered phone number is used to sign in. It cannot be edited in the Account settings form; ask the team to help you change it. If you can sign in, use Report an issue from that account and explain that you need to update your registered number. If you cannot sign in, email apply@growthx.club with your account email and explain whether you still have access to your old number. Complete the ownership check. The team will verify that the account belongs to you before changing the sign-in details. Share any requested account information privately, never in a community post. Changing the phone on your community profile does not change the number you sign in with. Do not create another account or buy again to work around a number change. Never share your password or OTP.

How do I change my account phone number?

Keep both accounts intact while the team checks your purchases and learning records. Do not delete an account or pay again to try to move access.From an account you can access, use <a href="#report-an-issue">Report an issue</a> and include:<ul><li>The email addresses associated with the affected accounts.</li><li>The product names, purchase dates and order or payment references.</li><li>The account you want to keep using, and which purchase or learning record appears to be missing.</li></ul>If you cannot sign in to either account, email the same details to <a href="mailto:apply@growthx.club">apply@growthx.club</a>. The team will check ownership and available corrections; submitting a request does not automatically merge accounts or transfer purchases.

Keep both accounts intact while the team checks your purchases and learning records. Do not delete an account or pay again to try to move access. From an account you can access, use Report an issue and include: The email addresses associated with the affected accounts. The product names, purchase dates and order or payment references. The account you want to keep using, and which purchase or learning record appears to be missing. If you cannot sign in to either account, email the same details to apply@growthx.club. The team will check ownership and available corrections; submitting a request does not automatically merge accounts or transfer purchases.

How do I resolve duplicate accounts or purchases made under different emails?

To sign out on a device you can access: open <a href="https://growthx.club/settings">Settings</a> and select Log out (in the app: your profile → Log out).If a device is lost: use its remote lock controls, then contact GrowthX so the team can review your account access. From another signed-in device, use <a href="#report-an-issue">Report an issue</a>. If you cannot sign in anywhere, email <a href="mailto:apply@growthx.club">apply@growthx.club</a>.Include your account email, when the device was lost and any unfamiliar activity you noticed. Never include a password or OTP.Logging out on one device is not confirmation that every other session has ended. Ask the team to confirm what action was taken on your account.

To sign out on a device you can access: open Settings and select Log out (in the app: your profile → Log out). If a device is lost: use its remote lock controls, then contact GrowthX so the team can review your account access. From another signed-in device, use Report an issue. If you cannot sign in anywhere, email apply@growthx.club. Include your account email, when the device was lost and any unfamiliar activity you noticed. Never include a password or OTP. Logging out on one device is not confirmation that every other session has ended. Ask the team to confirm what action was taken on your account.

How do I sign out or secure a lost device?

Report it privately. If you are signed in, use <a href="#report-an-issue">Report an issue</a>. If you cannot sign in, or you want to make a formal privacy request, email the privacy team at <a href="mailto:hello@growthx.club">hello@growthx.club</a>.Include the page or profile link, what kind of detail was visible, when you noticed it, and whether you were signed in. A screenshot showing its location helps; hide the contact detail itself and unrelated personal information.If you also received unwanted contact, mention that in the same private report. Avoid reposting the exposed details in a public community thread.You do not need to establish the cause before reporting it. Ask the team to confirm what it found and what action was taken.

Report it privately. If you are signed in, use Report an issue. If you cannot sign in, or you want to make a formal privacy request, email the privacy team at hello@growthx.club. Include the page or profile link, what kind of detail was visible, when you noticed it, and whether you were signed in. A screenshot showing its location helps; hide the contact detail itself and unrelated personal information. If you also received unwanted contact, mention that in the same private report. Avoid reposting the exposed details in a public community thread. You do not need to establish the cause before reporting it. Ask the team to confirm what it found and what action was taken.

What should I do if my contact details appear somewhere I did not expect?

To delete your account yourself, open the GrowthX mobile app and go to Account settings → Delete account.Otherwise, email <a href="mailto:hello@growthx.club">hello@growthx.club</a> to request access to your personal data, a correction or account deletion. State which request you want and include the email associated with your GrowthX account. You can use this route even if you cannot sign in.<ul><li>Data access or correction: describe the information you want to access or the field that needs correcting. Do not send identity documents unless the team requests them through an appropriate private channel.</li><li>Account deletion: explicitly say that you want your account deleted. Save invoices and your own work first, and ask the team to confirm completion and any records it must retain.</li></ul>The team may need to verify account ownership. A deletion request is separate from a refund request, and submitting it does not mean deletion is complete.Under the <a href="https://growthx.club/privacy-policy">Privacy Policy</a>, some information may be retained for intellectual-property protection, legal or regulatory compliance. Do not expect every record to disappear immediately.

To delete your account yourself, open the GrowthX mobile app and go to Account settings → Delete account. Otherwise, email hello@growthx.club to request access to your personal data, a correction or account deletion. State which request you want and include the email associated with your GrowthX account. You can use this route even if you cannot sign in. Data access or correction: describe the information you want to access or the field that needs correcting. Do not send identity documents unless the team requests them through an appropriate private channel. Account deletion: explicitly say that you want your account deleted. Save invoices and your own work first, and ask the team to confirm completion and any records it must retain. The team may need to verify account ownership. A deletion request is separate from a refund request, and submitting it does not mean deletion is complete. Under the Privacy Policy, some information may be retained for intellectual-property protection, legal or regulatory compliance. Do not expect every record to disappear immediately.

How do I request a copy of my data or delete my account?

Open <a href="/settings/account">Settings → Account</a> and edit your first name, last name or email. Save your changes.Your sign-in phone number cannot be changed here. See <a href="#help-account-settings-and-privacy-how-do-i-change-my-account-phone-number">How do I change my account phone number?</a>Your role and company on your community profile come from your GrowthX profile. Update them in <a href="/profile?s=all">Profile</a>.

Open Settings → Account and edit your first name, last name or email. Save your changes. Your sign-in phone number cannot be changed here. See How do I change my account phone number? Your role and company on your community profile come from your GrowthX profile. Update them in Profile.

How do I change my name or email?

Open <a href="https://growthx.club/privileges">Perks</a> to browse the current catalogue. If you see the introductory screen, select Claim now to open the list. You can browse All Privileges or choose a category such as AI.Sign in with your GrowthX account to open an offer and check its Offer details and How to avail instructions. Look for who qualifies, what is included and how to activate it before choosing an offer.Use the current offer page when deciding what to claim; an older announcement may describe an offer that has changed or ended.

Open Perks to browse the current catalogue. If you see the introductory screen, select Claim now to open the list. You can browse All Privileges or choose a category such as AI. Sign in with your GrowthX account to open an offer and check its Offer details and How to avail instructions. Look for who qualifies, what is included and how to activate it before choosing an offer. Use the current offer page when deciding what to claim; an older announcement may describe an offer that has changed or ended.

Which partners and offers are currently available?

The advertised total combines the value of different partner offers. It can include product credits and free subscription periods; it is not a balance you can spend across products or withdraw as cash.To judge its value for you, start with the tools you would actually use. Check each offer's eligibility, usage limits and validity in <a href="https://growthx.club/privileges">Perks</a>. You may not qualify for every offer or use its full advertised value.Partner offers have no cash value and remain subject to their own conditions under the <a href="https://growthx.club/terms-and-conditions">Terms of Use</a>.

The advertised total combines the value of different partner offers. It can include product credits and free subscription periods; it is not a balance you can spend across products or withdraw as cash. To judge its value for you, start with the tools you would actually use. Check each offer's eligibility, usage limits and validity in Perks. You may not qualify for every offer or use its full advertised value. Partner offers have no cash value and remain subject to their own conditions under the Terms of Use.

What does the advertised total credit value mean?

<blockquote>Who can use this feature?Requires an active GrowthX membership.<a href="/settings/subscription">Check your GrowthX membership</a>.</blockquote>No. Access to GrowthX Perks does not mean you qualify for every partner offer. Check the eligibility instructions on the individual offer before claiming.<ul><li>Your partner account: does the offer accept existing or paid customers, or only new accounts?</li><li>Your situation: are there requirements for your company, role, location or workspace?</li><li>Your claim history: are previous recipients eligible, and is the offer still available?</li></ul>If a condition is unclear, use the support contact in the offer or <a href="#report-an-issue">Report an issue</a> before changing your account or subscription. Share the offer link and the condition you need clarified.

Who can use this feature? Requires an active GrowthX membership. Check your GrowthX membership. No. Access to GrowthX Perks does not mean you qualify for every partner offer. Check the eligibility instructions on the individual offer before claiming. Your partner account: does the offer accept existing or paid customers, or only new accounts? Your situation: are there requirements for your company, role, location or workspace? Your claim history: are previous recipients eligible, and is the offer still available? If a condition is unclear, use the support contact in the offer or Report an issue before changing your account or subscription. Share the offer link and the condition you need clarified.

Does every member qualify for every offer?

Start on the offer page in <a href="https://growthx.club/privileges">Perks</a>, while signed in. Read Offer details and How to avail, including eligibility, the required email or workspace and any deadlines.<ol><li>Claim on GrowthX. Follow the offer's claim button. If it opens an application, complete the required information and check the submission confirmation.</li><li>Follow the redemption instructions. The next step depends on the offer: copy a code, open a partner link, or wait for the application process described on the page. An application submission is not the same as partner approval.</li><li>Check the partner account. After activation, confirm that the expected plan or credit balance appears in the intended account or workspace.</li></ol>To revisit a claim, open <a href="https://growthx.club/privileges/claimed">Claimed Perks</a>. Claiming on GrowthX and activating with the partner can be separate steps, with separate deadlines. Keep redeemable codes private.

Start on the offer page in Perks, while signed in. Read Offer details and How to avail, including eligibility, the required email or workspace and any deadlines. Claim on GrowthX. Follow the offer's claim button. If it opens an application, complete the required information and check the submission confirmation. Follow the redemption instructions. The next step depends on the offer: copy a code, open a partner link, or wait for the application process described on the page. An application submission is not the same as partner approval. Check the partner account. After activation, confirm that the expected plan or credit balance appears in the intended account or workspace. To revisit a claim, open Claimed Perks. Claiming on GrowthX and activating with the partner can be separate steps, with separate deadlines. Keep redeemable codes private.

How do I claim and redeem a code, link or application-based offer?

Check the offer's rules for existing customers and previous recipients before redeeming it. A new offer on GrowthX does not necessarily make an existing partner account eligible.<ul><li>Already paying the partner? Look for whether the benefit applies to your current plan and workspace. Do not cancel a subscription just to try a code without confirming the conditions.</li><li>Used an earlier offer? Check whether repeat claims or previous promotional accounts are excluded.</li><li>The redemption screen disagrees with the offer? Capture the exact message and the relevant offer instructions, then use the partner support route listed on the offer or use <a href="#report-an-issue">Report an issue</a>.</li></ul>Include your current plan and whether you have redeemed a previous offer. Hide any code or unrelated billing details in screenshots.

Check the offer's rules for existing customers and previous recipients before redeeming it. A new offer on GrowthX does not necessarily make an existing partner account eligible. Already paying the partner? Look for whether the benefit applies to your current plan and workspace. Do not cancel a subscription just to try a code without confirming the conditions. Used an earlier offer? Check whether repeat claims or previous promotional accounts are excluded. The redemption screen disagrees with the offer? Capture the exact message and the relevant offer instructions, then use the partner support route listed on the offer or use Report an issue. Include your current plan and whether you have redeemed a previous offer. Hide any code or unrelated billing details in screenshots.

What happens if I already have a paid account or have claimed a previous offer?

Check the individual offer: there is no single start or expiry date for all perks. Keep these dates separate:<ul><li>Claim or application deadline: when you must request the offer.</li><li>Activation or redemption deadline: when you must use the code or complete the partner's activation steps, if a separate deadline is stated.</li><li>Benefit expiry: when the credits or free subscription stop being available.</li></ul>Read what starts the benefit's validity period—such as approval or redemption—rather than assuming it starts when you join GrowthX. After activation, check the actual balance and expiry in the partner account and set a reminder.The partner benefit's expiry can differ from your GrowthX membership end date. If the displayed date conflicts with the offer, send both to the support contact listed in the offer.

Check the individual offer: there is no single start or expiry date for all perks. Keep these dates separate: Claim or application deadline: when you must request the offer. Activation or redemption deadline: when you must use the code or complete the partner's activation steps, if a separate deadline is stated. Benefit expiry: when the credits or free subscription stop being available. Read what starts the benefit's validity period—such as approval or redemption—rather than assuming it starts when you join GrowthX. After activation, check the actual balance and expiry in the partner account and set a reminder. The partner benefit's expiry can differ from your GrowthX membership end date. If the displayed date conflicts with the offer, send both to the support contact listed in the offer.

When do credits or free subscriptions start and expire?

Yes. The offer covers the benefit it describes; it does not automatically cover overages, add-ons or a later paid subscription. Check the partner's pricing and renewal conditions before activating.<ul><li>Does activation require a payment method?</li><li>Does usage stop when the credits run out, or can it incur charges?</li><li>Does the free period renew into a paid plan, and how do you cancel it?</li></ul>Use spending limits or usage alerts where the partner provides them, and set a reminder before renewal. Do not assume reaching zero credits cancels a subscription.If a charge looks wrong, contact the partner's billing support with the invoice reference and the offer you redeemed. Hide full card details and redeemable codes in screenshots.

Yes. The offer covers the benefit it describes; it does not automatically cover overages, add-ons or a later paid subscription. Check the partner's pricing and renewal conditions before activating. Does activation require a payment method? Does usage stop when the credits run out, or can it incur charges? Does the free period renew into a paid plan, and how do you cancel it? Use spending limits or usage alerts where the partner provides them, and set a reminder before renewal. Do not assume reaching zero credits cancels a subscription. If a charge looks wrong, contact the partner's billing support with the invoice reference and the offer you redeemed. Hide full card details and redeemable codes in screenshots.

Are usage overages or subsequent subscription charges my responsibility?

First identify where the process stopped: claiming on GrowthX or redeeming with the partner. Check the offer's instructions, any deadline, and the account or workspace you are using.<ul><li>Cannot find your code or claim: open <a href="/privileges/claimed">Claimed Perks</a> and revisit the offer. Some offers use a link or an application instead of a code. If the expected claim details are missing, use <a href="#report-an-issue">Report an issue</a>.</li><li>GrowthX shows a lock or access message: check that you are signed in to the account with your membership. If claiming opens a renewal page, your membership is in its grace period; renew to claim perks. Send the exact message to GrowthX support if your access looks wrong.</li><li>The partner says invalid, used or ineligible: check that you copied the code exactly and selected the intended account. If it still fails, use the partner support route in the offer.</li><li>Redemption succeeded but the benefit is missing: check the partner's plan or credits page and any stated activation timing, then contact the partner with the confirmation.</li></ul>Include the offer name and link, claim date, exact error and a screenshot with codes and unrelated personal details hidden. If the partner has already replied, include its case reference so you do not have to start the explanation again.

First identify where the process stopped: claiming on GrowthX or redeeming with the partner. Check the offer's instructions, any deadline, and the account or workspace you are using. Cannot find your code or claim: open Claimed Perks and revisit the offer. Some offers use a link or an application instead of a code. If the expected claim details are missing, use Report an issue. GrowthX shows a lock or access message: check that you are signed in to the account with your membership. If claiming opens a renewal page, your membership is in its grace period; renew to claim perks. Send the exact message to GrowthX support if your access looks wrong. The partner says invalid, used or ineligible: check that you copied the code exactly and selected the intended account. If it still fails, use the partner support route in the offer. Redemption succeeded but the benefit is missing: check the partner's plan or credits page and any stated activation timing, then contact the partner with the confirmation. Include the offer name and link, claim date, exact error and a screenshot with codes and unrelated personal details hidden. If the partner has already replied, include its case reference so you do not have to start the explanation again.

What do I do if a code is missing, invalid, used or rejected?

Check whether the change affects new claims, an application in progress or a benefit you have already activated. Read the partner's notice and current offer instructions before taking another step.<ul><li>Not activated yet: check whether claims or redemption are still open. If the instructions disagree, send the offer link and the partner's message through <a href="#report-an-issue">Report an issue</a>.</li><li>Already activated: check the remaining balance, plan and expiry in your partner account. Ask the partner to clarify any change to those details.</li></ul>Under the <a href="/terms-and-conditions">Terms of Use</a>, partner offers may change or be withdrawn. GrowthX cannot replace, extend or provide a cash equivalent for a benefit the partner does not deliver.

Check whether the change affects new claims, an application in progress or a benefit you have already activated. Read the partner's notice and current offer instructions before taking another step. Not activated yet: check whether claims or redemption are still open. If the instructions disagree, send the offer link and the partner's message through Report an issue. Already activated: check the remaining balance, plan and expiry in your partner account. Ask the partner to clarify any change to those details. Under the Terms of Use, partner offers may change or be withdrawn. GrowthX cannot replace, extend or provide a cash equivalent for a benefit the partner does not deliver.

What happens when a partner changes or withdraws an offer?

You must be at least 18 to create an account. Membership eligibility depends on your professional background and fit with the community; creating an account or making a payment does not by itself confirm acceptance.Describe your current situation accurately, whether you are employed, freelancing, founding a company, studying or between roles. Keep your LinkedIn profile up to date so the review has the right context.If your profile needs more context, follow the options on your <a href="https://growthx.club/application">application status page</a>. Where an appeal is available, explain your work and what your profile may be missing before the deadline shown.

You must be at least 18 to create an account. Membership eligibility depends on your professional background and fit with the community; creating an account or making a payment does not by itself confirm acceptance. Describe your current situation accurately, whether you are employed, freelancing, founding a company, studying or between roles. Keep your LinkedIn profile up to date so the review has the right context. If your profile needs more context, follow the options on your application status page. Where an appeal is available, explain your work and what your profile may be missing before the deadline shown.

Who can apply, including students, freelancers and people between jobs?

Keep these details ready:<ul><li>Your contact details: your name and the email you use for GrowthX.</li><li>Your professional background: your current role, company and LinkedIn profile.</li><li>Your reason for joining: what you work on and what you want to learn or achieve.</li></ul>The fields you see depend on your joining flow. Membership profile checks use LinkedIn, so check that the link points to your profile and that your current work is represented accurately.If a required field prevents you from continuing, email <a href="mailto:apply@growthx.club">apply@growthx.club</a> with your account email, the field name and the error message. Include a screenshot if helpful, with unrelated personal details hidden. Never share a password or OTP.

Keep these details ready: Your contact details: your name and the email you use for GrowthX. Your professional background: your current role, company and LinkedIn profile. Your reason for joining: what you work on and what you want to learn or achieve. The fields you see depend on your joining flow. Membership profile checks use LinkedIn, so check that the link points to your profile and that your current work is represented accurately. If a required field prevents you from continuing, email apply@growthx.club with your account email, the field name and the error message. Include a screenshot if helpful, with unrelated personal details hidden. Never share a password or OTP.

What information do I need to apply?

<ol><li>Open your application. Visit the <a href="https://growthx.club/application">application status page</a> and sign in with the account you used to join.</li><li>Read the status and next step. Complete any information requested. If your profile is being reviewed after payment, use the decision date shown on that page.</li><li>Use the options available to you. Add context, submit an appeal or request a refund only where the page offers that option. For an appeal, follow the deadline displayed in your account.</li></ol>Already paid? Payment and membership acceptance are separate steps. A review screen does not mean you need to buy again. Read its payment and refund details for your purchase.If you cannot find your application, email <a href="mailto:apply@growthx.club">apply@growthx.club</a> with your account email and approximate application date. If you have paid, include the order or payment reference and the status you currently see.

Open your application. Visit the application status page and sign in with the account you used to join. Read the status and next step. Complete any information requested. If your profile is being reviewed after payment, use the decision date shown on that page. Use the options available to you. Add context, submit an appeal or request a refund only where the page offers that option. For an appeal, follow the deadline displayed in your account. Already paid? Payment and membership acceptance are separate steps. A review screen does not mean you need to buy again. Read its payment and refund details for your purchase. If you cannot find your application, email apply@growthx.club with your account email and approximate application date. If you have paid, include the order or payment reference and the status you currently see.

How do I check my application status?

No. Each confirmation covers a different kind of access:<ul><li>Event approval confirms your place at that event.</li><li>A Build Sprint purchase covers the inclusions listed for that programme.</li><li>GrowthX membership is separate unless your purchase explicitly includes it, and membership eligibility still applies.</li></ul>For a bundle, check both the purchase inclusions and your <a href="https://growthx.club/application">membership application status</a>. You can review your products in <a href="https://growthx.club/settings/subscription">Settings → Membership</a> (Subscription on mobile).

No. Each confirmation covers a different kind of access: Event approval confirms your place at that event. A Build Sprint purchase covers the inclusions listed for that programme. GrowthX membership is separate unless your purchase explicitly includes it, and membership eligibility still applies. For a bundle, check both the purchase inclusions and your membership application status. You can review your products in Settings → Membership (Subscription on mobile).

Does acceptance for an event or Sprint also mean acceptance for membership?

Start at <a href="/events">Events</a>. Search for an event or topic, pick a city under CITIES, or use the tabs: All events · AI · Virtual · In person · Registered · Past events.There is no date filter. Events are listed with their date on each card, so open an event for its full time, location and registration details. Registered shows the events you have signed up for.You can explore events in any city. Seeing an event does not mean you have a place; check the card for Sold out, Pending Approval or Registered.

Start at Events. Search for an event or topic, pick a city under CITIES, or use the tabs: All events · AI · Virtual · In person · Registered · Past events. There is no date filter. Events are listed with their date on each card, so open an event for its full time, location and registration details. Registered shows the events you have signed up for. You can explore events in any city. Seeing an event does not mean you have a place; check the card for Sold out, Pending Approval or Registered.

How do I find events by city, date, topic and online or in-person format?

Yes, where the event offers non-member registration or a guest request. Open the event while signed in to see the options for your account. Some events require membership, an invitation or approval.The standard non-member allowance is two event registrations over your lifetime. It counts completed non-member registrations, not only events you checked into. Some events are exempt from this limit; the event's registration message will show whether you can continue.<ul><li>Registration available: complete the questions and any payment shown. An event ticket does not include GrowthX membership.</li><li>Members-only event: your registration shows You're waitlisted until a GrowthX member approves it. Share the request with a member you know from the event page.</li><li>Guest allowance used: the event may require membership before you can register again. Do not create another account to retry.</li></ul>At in-person events, up to half the places can go to non-members. When those are taken, you will see "Non-member registrations are full".If you already have the required membership but see a non-member restriction, check that you are using the account linked to it. If the message still seems wrong, use <a href="#report-an-issue">Report an issue</a> to send the event link and the exact message.

Yes, where the event offers non-member registration or a guest request. Open the event while signed in to see the options for your account. Some events require membership, an invitation or approval. The standard non-member allowance is two event registrations over your lifetime. It counts completed non-member registrations, not only events you checked into. Some events are exempt from this limit; the event's registration message will show whether you can continue. Registration available: complete the questions and any payment shown. An event ticket does not include GrowthX membership. Members-only event: your registration shows You're waitlisted until a GrowthX member approves it. Share the request with a member you know from the event page. Guest allowance used: the event may require membership before you can register again. Do not create another account to retry. At in-person events, up to half the places can go to non-members. When those are taken, you will see "Non-member registrations are full". If you already have the required membership but see a non-member restriction, check that you are using the account linked to it. If the message still seems wrong, use Report an issue to send the event link and the exact message.

Can non-members attend, and are any formats restricted?

Each attendee needs their own registration; your ticket does not automatically cover a guest. Tickets are personal and cannot be transferred.If the event allows it, use Invite +1 on the event page after registering and share the generated link with your guest. They must open it and complete their own registration, including any questions, payment or approval steps shown.If there is no guest option, ask the organiser before bringing someone. A shared event link or invitation is not itself a confirmed ticket, and using your account to register a second person can leave their attendance under the wrong name.

Each attendee needs their own registration; your ticket does not automatically cover a guest. Tickets are personal and cannot be transferred. If the event allows it, use Invite +1 on the event page after registering and share the generated link with your guest. They must open it and complete their own registration, including any questions, payment or approval steps shown. If there is no guest option, ask the organiser before bringing someone. A shared event link or invitation is not itself a confirmed ticket, and using your account to register a second person can leave their attendance under the wrong name.

Can I bring a guest or register on someone else's behalf?

Neither status is a confirmed place. Your place is confirmed only when the event shows Registered.<ul><li>You're waitlisted: you registered as a non-member for a members-only event. Any GrowthX member can approve you. Use the share option on the event page to send your request to a member you know.</li><li>Pending Approval: the host reviews every registration for this event. If you are accepted, you get an email confirmation. If you are declined, any payment is refunded within 3–5 business days.</li><li>Sold out: the event is full. There is no queue for a full event, so check <a href="/events">Events</a> for another date.</li></ul>Do not register or pay again while a request is pending. If your status looks wrong, <a href="#report-an-issue">report it</a> with the event link.

Neither status is a confirmed place. Your place is confirmed only when the event shows Registered. You're waitlisted: you registered as a non-member for a members-only event. Any GrowthX member can approve you. Use the share option on the event page to send your request to a member you know. Pending Approval: the host reviews every registration for this event. If you are accepted, you get an email confirmation. If you are declined, any payment is refunded within 3–5 business days. Sold out: the event is full. There is no queue for a full event, so check Events for another date. Do not register or pay again while a request is pending. If your status looks wrong, report it with the event link.

What do You're waitlisted and Pending Approval mean?

Available places do not always mean registration is open to your account. An event can still have space after registration closes, while an approval is pending, or after its non-member allocation fills.Sign in to the account you want to attend with and reopen the event. Read the registration message there.<ul><li>Registration closed: the booking deadline or event start may have passed. A remaining place does not override that deadline.</li><li>Membership or guest limit: check the required access and your <a href="#help-attending-events-can-non-members-attend-and-are-any-formats-restricted">non-member allowance</a>. Non-member places can run out before the whole event is full.</li><li>Waitlisted or Pending Approval: your request is awaiting a decision. Follow the <a href="#help-attending-events-how-do-waitlists-work-and-what-must-i-do-when-a-place-opens">waitlist guidance</a> rather than submitting or paying again.</li></ul>If the message conflicts with your membership or confirmed registration, use <a href="#report-an-issue">Report an issue</a> to send the event link, exact message and a screenshot. Include your payment reference if you have already paid.

Available places do not always mean registration is open to your account. An event can still have space after registration closes, while an approval is pending, or after its non-member allocation fills. Sign in to the account you want to attend with and reopen the event. Read the registration message there. Registration closed: the booking deadline or event start may have passed. A remaining place does not override that deadline. Membership or guest limit: check the required access and your non-member allowance. Non-member places can run out before the whole event is full. Waitlisted or Pending Approval: your request is awaiting a decision. Follow the waitlist guidance rather than submitting or paying again. If the message conflicts with your membership or confirmed registration, use Report an issue to send the event link, exact message and a screenshot. Include your payment reference if you have already paid.

Why is an event unavailable even though places appear to remain?

Reopen the event using the account you registered with. Your registration status determines which arrival details you can access.<ul><li>In person: look for the venue details and Directions. If it says Venue revealed upon approval, your request still needs approval; do not travel based only on the event's city.</li><li>Online: use Join online event when it is available. Check the event time and time zone before joining.</li><li>Questions for the host: open the event, select the host under HOSTED BY or Meet your host, and use Message the host. This works before you register and requires an active membership. Your message reaches the host in <a href="/community/messages">Messages</a> with the event attached, and their reply comes back to your Messages.</li><li>Updates from the host: they arrive by email and appear under Updates on the event page after you register.</li><li>Calling the host: for an in-person event, the host may add a phone number. Once your place is confirmed, it shows under Call the host on the event page and in your confirmation email.</li></ul>If your registration is confirmed but the address or joining option is missing, check the latest event details and confirmation message. Message the host, or use <a href="#report-an-issue">Report an issue</a> with the event link, your registration reference and what is missing. Mention the start time if the event is about to begin.

Reopen the event using the account you registered with. Your registration status determines which arrival details you can access. In person: look for the venue details and Directions. If it says Venue revealed upon approval, your request still needs approval; do not travel based only on the event's city. Online: use Join online event when it is available. Check the event time and time zone before joining. Questions for the host: open the event, select the host under HOSTED BY or Meet your host, and use Message the host. This works before you register and requires an active membership. Your message reaches the host in Messages with the event attached, and their reply comes back to your Messages. Updates from the host: they arrive by email and appear under Updates on the event page after you register. Calling the host: for an in-person event, the host may add a phone number. Once your place is confirmed, it shows under Call the host on the event page and in your confirmation email. If your registration is confirmed but the address or joining option is missing, check the latest event details and confirmation message. Message the host, or use Report an issue with the event link, your registration reference and what is missing. Mention the start time if the event is about to begin.

Where do I find the venue address, joining link and host contact?

Hosts send updates by email, and you can reach a host from the event page.<ul><li>Updates: when a host sends an update, it arrives by email and appears under Updates on the event page. Open the event with the account you registered with to see every update in one place.</li><li>Message the host: open the host's card under Meet your host or HOSTED BY and select Message the host. This works before you register and requires an active membership. Your message reaches the host in <a href="/community/messages">Messages</a> with the event attached, and their reply comes back to your Messages.</li><li>Call the host: for an in-person event, the host may add a phone number. Once your place is confirmed, it shows under Call the host on the event page; tap it to call. It is also in your confirmation email.</li></ul>

Hosts send updates by email, and you can reach a host from the event page. Updates: when a host sends an update, it arrives by email and appears under Updates on the event page. Open the event with the account you registered with to see every update in one place. Message the host: open the host's card under Meet your host or HOSTED BY and select Message the host. This works before you register and requires an active membership. Your message reaches the host in Messages with the event attached, and their reply comes back to your Messages. Call the host: for an in-person event, the host may add a phone number. Once your place is confirmed, it shows under Call the host on the event page; tap it to call. It is also in your confirmation email.

How do I get updates from the host, and how do I reach them?

Start by reopening the event. The available material depends on what the organiser has shared; not every event is recorded or has a photo collection.<ul><li>Recording: look for Watch recording when a replay has been published.</li><li>Photos, slides or other material: check the event page, the host's Updates and the follow-up message. If something promised is missing, ask the organiser about that specific item.</li><li>Feedback: scan the QR the host shows near the end, or use the feedback prompt on the event page. It opens 30 minutes before the end and stays open for a week. Keep feedback about the experience separate from an urgent problem that needs a response.</li><li>Wrong check-in or attendance: tell the organiser during the event. After it ends, use <a href="#report-an-issue">Report an issue</a> to send the event link and the correction.</li></ul>For conduct or safety concerns, use <a href="#report-an-issue">Report an issue</a> with the event and what happened. Share personal details privately, in that report or a direct message. If you do not want to be photographed, tell the organiser at the event; for an existing photo, identify it when contacting them.

Start by reopening the event. The available material depends on what the organiser has shared; not every event is recorded or has a photo collection. Recording: look for Watch recording when a replay has been published. Photos, slides or other material: check the event page, the host's Updates and the follow-up message. If something promised is missing, ask the organiser about that specific item. Feedback: scan the QR the host shows near the end, or use the feedback prompt on the event page. It opens 30 minutes before the end and stays open for a week. Keep feedback about the experience separate from an urgent problem that needs a response. Wrong check-in or attendance: tell the organiser during the event. After it ends, use Report an issue to send the event link and the correction. For conduct or safety concerns, use Report an issue with the event and what happened. Share personal details privately, in that report or a direct message. If you do not want to be photographed, tell the organiser at the event; for an existing photo, identify it when contacting them.

Where can I find recordings, photos, feedback and a way to report a problem?

Open the event from <a href="/events">Events</a> and select Register. If you are not signed in, you sign in with your phone number first.<ul><li>Answer any questions the host asks, then pay if the event has a ticket or token price.</li><li>If the page says This is a private event, the host approves each registration. You will see Pending Approval until they decide.</li><li>Once you see Registered, use Add to calendar and Remind me about the event to set a reminder call.</li><li>Find all your upcoming events under <a href="/events/registered">My Events</a>.</li></ul>The exact address and guest list appear after you register. Non-members can attend two events in total.

Open the event from Events and select Register. If you are not signed in, you sign in with your phone number first. Answer any questions the host asks, then pay if the event has a ticket or token price. If the page says This is a private event, the host approves each registration. You will see Pending Approval until they decide. Once you see Registered, use Add to calendar and Remind me about the event to set a reminder call. Find all your upcoming events under My Events. The exact address and guest list appear after you register. Non-members can attend two events in total.

How do I register for an event?

Open the event and select Opt-Out, then confirm Cancel Reservation. This frees your place for someone else.Tickets are non-refundable, except where the <a href="/terms-and-conditions">Terms of Use</a> say otherwise: if an event needs the host's approval and you are not approved, or if a paid event is made free after you paid, your payment is refunded automatically.

Open the event and select Opt-Out, then confirm Cancel Reservation. This frees your place for someone else. Tickets are non-refundable, except where the Terms of Use say otherwise: if an event needs the host's approval and you are not approved, or if a paid event is made free after you paid, your payment is refunded automatically.

How do I cancel my registration?

Event tickets are final and non-refundable, unless the page you bought from or the event's own terms say otherwise. We do not offer refunds for change of mind, non-attendance or partial use.You get your money back in these cases:<ul><li>You were not approved: if an event needs the host's approval and you are not approved, your payment is refunded automatically.</li><li>The event was made free: if a paid event is made free after you paid, your payment is refunded automatically.</li><li>The event was cancelled: if a paid event is cancelled and no alternative is offered, your payment goes back to the account you paid from, automatically, within a few hours of the cancellation. Your bank may take 5–7 business days to show it. You can see where it is on growthx.club under My Events → Cancelled, on the event's page, and next to the invoice in Billing.</li></ul>We may also, entirely at our discretion, give a full or partial refund, for example where an event was materially not as advertised. A refund in one case does not create a right to one in another. See the <a href="https://growthx.club/terms-and-conditions">Terms of Use</a>.To ask for a refund, see <a href="https://growthx.club/help/payments-invoices-and-refunds#help-payments-invoices-and-refunds-how-do-i-request-or-follow-up-on-a-refund">How do I request or follow up on a refund?</a>

Event tickets are final and non-refundable, unless the page you bought from or the event's own terms say otherwise. We do not offer refunds for change of mind, non-attendance or partial use. You get your money back in these cases: You were not approved: if an event needs the host's approval and you are not approved, your payment is refunded automatically. The event was made free: if a paid event is made free after you paid, your payment is refunded automatically. The event was cancelled: if a paid event is cancelled and no alternative is offered, your payment goes back to the account you paid from, automatically, within a few hours of the cancellation. Your bank may take 5–7 business days to show it. You can see where it is on growthx.club under My Events → Cancelled, on the event's page, and next to the invoice in Billing. We may also, entirely at our discretion, give a full or partial refund, for example where an event was materially not as advertised. A refund in one case does not create a right to one in another. See the Terms of Use. To ask for a refund, see How do I request or follow up on a refund?

Can I get a refund on an event ticket?

After some events, you can win a gift for your feedback: an amount off your next paid GrowthX event ticket. When an event offers one, the feedback form says so, for example Write 15 words for a gift worth up to ₹249.<ul><li>Who can win: anyone who held a seat at the event. Hosts and co-hosts don't win gifts for their own events.</li><li>What counts: answer the feedback questions and write a comment of at least the length the form shows.</li><li>When: only feedback given while the form is open can win, and it closes a week after the event. Only events that end after gifts started count.</li><li>How many: each event can give you one gift, and there is a monthly limit on how many you can win.</li></ul>The amount is drawn at random when you submit. It doesn't depend on what you rated or wrote. "Up to" is the most you can win, and most gifts are smaller. You see it straight away, for example ₹99 off your next event and Applies by itself at checkout · Until 22 Nov.

After some events, you can win a gift for your feedback: an amount off your next paid GrowthX event ticket. When an event offers one, the feedback form says so, for example Write 15 words for a gift worth up to ₹249. Who can win: anyone who held a seat at the event. Hosts and co-hosts don't win gifts for their own events. What counts: answer the feedback questions and write a comment of at least the length the form shows. When: only feedback given while the form is open can win, and it closes a week after the event. Only events that end after gifts started count. How many: each event can give you one gift, and there is a monthly limit on how many you can win. The amount is drawn at random when you submit. It doesn't depend on what you rated or wrote. "Up to" is the most you can win, and most gifts are smaller. You see it straight away, for example ₹99 off your next event and Applies by itself at checkout · Until 22 Nov.

What is the gift for event feedback?

A gift needs a written comment of at least the length the form shows. The form counts your words as you type, and the same few words repeated don't count.If yours was shorter, you can still add to it until feedback closes, a week after the event. Right after you submit, select Add to my feedback. Later, open the event, select How was the session? on the website or Add Review in the app, add a few lines and select Update.You also won't get a gift when:<ul><li>the feedback was given after it closed, or the event ended before gifts started;</li><li>you already won a gift for that event;</li><li>you hosted or co-hosted the event;</li><li>you have already reached this month's limit.</li></ul>

A gift needs a written comment of at least the length the form shows. The form counts your words as you type, and the same few words repeated don't count. If yours was shorter, you can still add to it until feedback closes, a week after the event. Right after you submit, select Add to my feedback. Later, open the event, select How was the session? on the website or Add Review in the app, add a few lines and select Update. You also won't get a gift when: the feedback was given after it closed, or the event ended before gifts started; you already won a gift for that event; you hosted or co-hosted the event; you have already reached this month's limit.

I gave feedback but didn't get a gift. Why?

You don't need to do anything. Your gift comes off your next paid event ticket by itself. At checkout and on your invoice it shows as Feedback reward.<ul><li>It comes off after any other discount, and can bring the price down to half the ticket's listed price, not lower. If only part of it fits, that part is used and the gift is used up.</li><li>One gift is used per booking. If you have more than one, the largest is used and the rest wait for your next bookings.</li><li>It isn't used on free events.</li><li>It lasts until the end of the day it shows (Until …), Indian time.</li><li>Ticket prices include GST, so GST is worked out on the amount you pay after the gift.</li></ul>

You don't need to do anything. Your gift comes off your next paid event ticket by itself. At checkout and on your invoice it shows as Feedback reward. It comes off after any other discount, and can bring the price down to half the ticket's listed price, not lower. If only part of it fits, that part is used and the gift is used up. One gift is used per booking. If you have more than one, the largest is used and the rest wait for your next bookings. It isn't used on free events. It lasts until the end of the day it shows (Until …), Indian time. Ticket prices include GST, so GST is worked out on the amount you pay after the gift.

How do I use my gift?

<ul><li>The event is free. Gifts are only used on paid tickets.</li><li>Other discounts already bring the ticket to half its listed price. The gift waits for a later booking.</li><li>It was used on an earlier paid ticket. A gift comes off your next paid ticket, whichever event that is.</li><li>It has expired. Each gift shows its last day when you win it.</li><li>You booked from a different GrowthX account from the one that won it.</li></ul>

The event is free. Gifts are only used on paid tickets. Other discounts already bring the ticket to half its listed price. The gift waits for a later booking. It was used on an earlier paid ticket. A gift comes off your next paid ticket, whichever event that is. It has expired. Each gift shows its last day when you win it. You booked from a different GrowthX account from the one that won it.

Why didn't my gift apply?

No. A gift only works as an amount off a GrowthX event ticket. It can't be exchanged for money, paid into a bank account, given to someone else or added to another gift.If a booking that used a gift is cancelled or refunded, the gift isn't returned, and any refund is the amount you actually paid. See the <a href="https://growthx.club/terms-and-conditions">Terms of Use</a>.

No. A gift only works as an amount off a GrowthX event ticket. It can't be exchanged for money, paid into a bank account, given to someone else or added to another gift. If a booking that used a gift is cancelled or refunded, the gift isn't returned, and any refund is the amount you actually paid. See the Terms of Use.

Can I swap my gift for money, or give it to someone else?

No. Build Sprint is a separate paid programme.If you are an active member or have built with us before, sign in before you buy: any price that applies to you is shown at checkout. The current price is on the <a href="/build-sprint">Build Sprint page</a>.

No. Build Sprint is a separate paid programme. If you are an active member or have built with us before, sign in before you buy: any price that applies to you is shown at checkout. The current price is on the Build Sprint page.

Is Build Sprint free for GrowthX members?

The current price is on the <a href="https://growthx.club/build-sprint">Build Sprint page</a>. If you are an active member or have built with us before, sign in before you buy: checkout shows any price that applies to you.

The current price is on the Build Sprint page. If you are an active member or have built with us before, sign in before you buy: checkout shows any price that applies to you.

What does it cost?

Sprint to ship now. Membership to keep growing.Build Sprint is two live weeks to build and sell one AI product, with 1 month of access to Build Sprint content. GrowthX membership is 12 months of on-demand video lessons, interview prep, the community, events and partner perks. Want both? The Membership + Build Sprint bundle is on the <a href="https://growthx.club/build-sprint">Build Sprint page</a>.

Sprint to ship now. Membership to keep growing. Build Sprint is two live weeks to build and sell one AI product, with 1 month of access to Build Sprint content. GrowthX membership is 12 months of on-demand video lessons, interview prep, the community, events and partner perks. Want both? The Membership + Build Sprint bundle is on the Build Sprint page.

Build Sprint or GrowthX membership?

The live sessions and Q&amp;As, their recordings, the Build Sprint handbook, the AI tutor, and one month of access to the Build Sprint content. Your invoice shows the date that access ends.One month of ChatGPT Pro is included while slots last.

The live sessions and Q&As, their recordings, the Build Sprint handbook, the AI tutor, and one month of access to the Build Sprint content. Your invoice shows the date that access ends. One month of ChatGPT Pro is included while slots last.

What does Build Sprint give me access to?

Not on its own. Membership comes with the Membership + Build Sprint bundle, on the <a href="/build-sprint">Build Sprint page</a>.Season 3 of Build Week gave its first 100 payments an extra 12 months of membership. That offer closed with Season 3 and does not carry to a later sprint.

Not on its own. Membership comes with the Membership + Build Sprint bundle, on the Build Sprint page. Season 3 of Build Week gave its first 100 payments an extra 12 months of membership. That offer closed with Season 3 and does not carry to a later sprint.

Does Build Sprint include GrowthX membership?

One month, while slots last.It is activated through OpenAI on your own ChatGPT account, and it comes with every paid seat — buy a seat in a later sprint and you can claim it again, even if you claimed it before. A deferred seat does not get ChatGPT Pro in the next sprint. It starts when you activate it; if it runs out before or during the sprint, GrowthX cannot extend or replace it. If OpenAI cannot activate it on your account, or you do not claim it in time, GrowthX cannot activate it manually, replace it or refund its value.

One month, while slots last. It is activated through OpenAI on your own ChatGPT account, and it comes with every paid seat — buy a seat in a later sprint and you can claim it again, even if you claimed it before. A deferred seat does not get ChatGPT Pro in the next sprint. It starts when you activate it; if it runs out before or during the sprint, GrowthX cannot extend or replace it. If OpenAI cannot activate it on your account, or you do not claim it in time, GrowthX cannot activate it manually, replace it or refund its value.

Does Build Sprint include ChatGPT Pro?

Yes. After payment, open <a href="/settings/billing">Settings → Billing</a> (Invoices on mobile) in the GrowthX account used for the purchase. Find the programme in your invoice list.<ol><li>Choose Get GST invoice for that purchase. If a GST invoice already exists, use its download option.</li><li>Enter your GSTIN, registered company name and registered address, including postal code, city, state and country. Check these against your company's GST details before continuing.</li><li>Choose Generate invoice, then download the generated GST invoice from the list.</li></ol>If you cannot see the GST option on your device, try Billing on the desktop website. If the purchase is missing or generation fails, email <a href="mailto:apply@growthx.club">apply@growthx.club</a> with your purchase reference and the error.For a correction to an invoice already issued, follow <a href="/help/payments-invoices-and-refunds">Payments and invoices</a>. Do not make another purchase to change invoice details.

Yes. After payment, open Settings → Billing (Invoices on mobile) in the GrowthX account used for the purchase. Find the programme in your invoice list. Choose Get GST invoice for that purchase. If a GST invoice already exists, use its download option. Enter your GSTIN, registered company name and registered address, including postal code, city, state and country. Check these against your company's GST details before continuing. Choose Generate invoice, then download the generated GST invoice from the list. If you cannot see the GST option on your device, try Billing on the desktop website. If the purchase is missing or generation fails, email apply@growthx.club with your purchase reference and the error. For a correction to an invoice already issued, follow Payments and invoices. Do not make another purchase to change invoice details.

Can I get a GST invoice?

You get the recording.Every live session is recorded and lands in your GrowthX account. The AI tutor and the Wednesday Q&amp;A cover anything you missed.

You get the recording. Every live session is recorded and lands in your GrowthX account. The AI tutor and the Wednesday Q&A cover anything you missed.

What if I miss a live session?

In your Build Sprint handbook, on its Recordings page, signed in with the account that holds your seat. Each live session’s recording goes up there after the session. A past Build Week's handbook stays in your account while your access lasts.

In your Build Sprint handbook, on its Recordings page, signed in with the account that holds your seat. Each live session’s recording goes up there after the session. A past Build Week's handbook stays in your account while your access lasts.

Where can I find the recordings and material?

For the access period in your purchase. A Build Sprint seat includes one month of access to the Build Sprint content, and your invoice shows the date it ends.

For the access period in your purchase. A Build Sprint seat includes one month of access to the Build Sprint content, and your invoice shows the date it ends.

How long can I access the Build Sprint material?

Ask our AI tutor, or the GrowthX team on our community platform.No question is “dumb.”For a login, access or payment problem, use <a href="#report-an-issue">Report an issue</a>.

Ask our AI tutor, or the GrowthX team on our community platform. No question is “dumb.” For a login, access or payment problem, use Report an issue.

What if I get stuck between sessions?

Yes: your seat comes with a fair-usage allowance of AI credits.The AI tutor is for your own Build Sprint work: scoping, building, debugging and selling your product. If you use up your allowance before the sprint ends, you can buy more credits at the price GrowthX sets to keep going; GrowthX does not top them up for free. Automated, scripted or bulk use, sharing your access, or using the tutor for work unrelated to your Build Sprint product is outside fair usage and may be limited or withdrawn. See the <a href="https://growthx.club/terms/build-sprint">Build Sprint Terms</a>.

Yes: your seat comes with a fair-usage allowance of AI credits. The AI tutor is for your own Build Sprint work: scoping, building, debugging and selling your product. If you use up your allowance before the sprint ends, you can buy more credits at the price GrowthX sets to keep going; GrowthX does not top them up for free. Automated, scripted or bulk use, sharing your access, or using the tutor for work unrelated to your Build Sprint product is outside fair usage and may be limited or withdrawn. See the Build Sprint Terms.

Is there a limit on the AI tutor?

Open your <a href="/learn/build-sprint">Build Sprint handbook</a> for the schedule, session links and recordings. Talk to your cohort and the GrowthX team in the <a href="/community/build-sprint">Build Sprint room</a>, listed with your clubs in the Community sidebar. To keep it at the top, open its menu and choose Pin to top. Recordings of each live session land in your GrowthX account.

Open your Build Sprint handbook for the schedule, session links and recordings. Talk to your cohort and the GrowthX team in the Build Sprint room, listed with your clubs in the Community sidebar. To keep it at the top, open its menu and choose Pin to top. Recordings of each live session land in your GrowthX account.

Where do I find my cohort's sessions and room?

No. Build Sprint is solo.Every builder ships their own product. Your coding agent is your only teammate.

No. Build Sprint is solo. Every builder ships their own product. Your coding agent is your only teammate.

Can I build with a team?

No. Build Sprint seats are personal and cannot be transferred.

No. Build Sprint seats are personal and cannot be transferred.

Can I transfer my Build Sprint seat?

For emergencies, yes, while the window is open.Deferral is for financial, personal, health and family emergencies. Instead of paying the full amount again next time, you pay the deferral fee shown on the <a href="https://growthx.club/build-week/defer">deferral page</a>. The window closes on the date shown there. You can defer even after claiming your ChatGPT Pro month, but a deferred seat does not get ChatGPT Pro in the next sprint. Deferring inside that window, with the fee paid, is the only way a seat moves to a later sprint — asking afterwards does not move it. Full detail in the <a href="https://growthx.club/terms/build-sprint">Build Sprint Terms</a>.

For emergencies, yes, while the window is open. Deferral is for financial, personal, health and family emergencies. Instead of paying the full amount again next time, you pay the deferral fee shown on the deferral page. The window closes on the date shown there. You can defer even after claiming your ChatGPT Pro month, but a deferred seat does not get ChatGPT Pro in the next sprint. Deferring inside that window, with the fee paid, is the only way a seat moves to a later sprint — asking afterwards does not move it. Full detail in the Build Sprint Terms.

Can I defer to a later Build Sprint?

Yes, by buying a seat in a later sprint at the price published for it. If you have built with us before, sign in before you buy: checkout shows any price that applies to you.

Yes, by buying a seat in a later sprint at the price published for it. If you have built with us before, sign in before you buy: checkout shows any price that applies to you.

Can I do Build Sprint again?

Refunds depend on what you buy. Sprint-only purchases are non-refundable. For a membership or membership + Build Sprint purchase, we check your eligibility after you pay. If we cannot accept you, the full amount you paid is refunded.Your seat is for this sprint only: unless you defer, nothing carries forward — not the seat, not the fee, not as credit, a discount or an extension — and joining a later sprint means buying a seat in it at the price published for it then. See the <a href="https://growthx.club/terms/build-sprint">Build Sprint Terms</a>.

Refunds depend on what you buy. Sprint-only purchases are non-refundable. For a membership or membership + Build Sprint purchase, we check your eligibility after you pay. If we cannot accept you, the full amount you paid is refunded. Your seat is for this sprint only: unless you defer, nothing carries forward — not the seat, not the fee, not as credit, a discount or an extension — and joining a later sprint means buying a seat in it at the price published for it then. See the Build Sprint Terms.

What is the refund policy for Build Sprint?

Your OpenAI account already has a promotion running on it — a free trial, a student offer, an earlier discount. OpenAI will not stack a second offer on top of one. Check your ChatGPT billing settings; it may be one you have forgotten about.The fix: claim on an email with no promotion on it — a fresh Gmail works — then sign Codex in with that account.Do not cancel your current plan to make room. Cancelling does not clear the block, and you lose the subscription you were already building with.Note that a paid plan on its own does not trip this error. The cause is an existing promotion, not the fact that you are paying.

Your OpenAI account already has a promotion running on it — a free trial, a student offer, an earlier discount. OpenAI will not stack a second offer on top of one. Check your ChatGPT billing settings; it may be one you have forgotten about. The fix: claim on an email with no promotion on it — a fresh Gmail works — then sign Codex in with that account. Do not cancel your current plan to make room. Cancelling does not clear the block, and you lose the subscription you were already building with. Note that a paid plan on its own does not trip this error. The cause is an existing promotion, not the fact that you are paying.

It says “Promo Unavailable” or “Looks like you have an existing promotion already”.

Then it is an OpenAI-side redemption failure, and GrowthX cannot clear it from this end.Contact <a href="https://help.openai.com">OpenAI support</a>, then post in the <a href="/community/build-sprint">Build Sprint channel</a> so your case is tracked with the others. Keep building in the meantime — Codex runs fine on an existing Plus.

Then it is an OpenAI-side redemption failure, and GrowthX cannot clear it from this end. Contact OpenAI support, then post in the Build Sprint channel so your case is tracked with the others. Keep building in the meantime — Codex runs fine on an existing Plus.

I tried a fresh email and it still failed.

Yes. An app-store-billed subscription also blocks stacking, and its billing lives with Apple or Google rather than OpenAI.Subscribe on the web rather than in the app, or open the redemption link in a mobile browser. Ask before you start creating new accounts.

Yes. An app-store-billed subscription also blocks stacking, and its billing lives with Apple or Google rather than OpenAI. Subscribe on the web rather than in the app, or open the redemption link in a mobile browser. Ask before you start creating new accounts.

I bought my ChatGPT subscription through the App Store. Does that matter?

You are almost certainly signed into a work or team ChatGPT account, where billing is managed by the organisation. Switch to a personal account and claim there.

You are almost certainly signed into a work or team ChatGPT account, where billing is managed by the organisation. Switch to a personal account and claim there.

There is no billing option in my account at all.

On the <a href="/learn/build-sprint">Build Sprint dashboard</a>, in the side tab. It is not emailed to you and nobody will DM it to you.

On the Build Sprint dashboard, in the side tab. It is not emailed to you and nobody will DM it to you.

Where do I claim ChatGPT Pro?

Yes, and it falls during the sprint. Claim in the first couple of days: the error-and-retry loop in <a href="/help/chatgpt-pro-claim-problems">When the ChatGPT Pro claim will not go through</a> can eat a day on its own.Claiming doesn’t stop you deferring, but a deferred seat does not get ChatGPT Pro in the next sprint.

Yes, and it falls during the sprint. Claim in the first couple of days: the error-and-retry loop in When the ChatGPT Pro claim will not go through can eat a day on its own. Claiming doesn’t stop you deferring, but a deferred seat does not get ChatGPT Pro in the next sprint.

Is there a deadline to claim ChatGPT Pro?

No. A claim problem never blocks your build. Codex runs on any paid ChatGPT plan. For Claude Code, use a Max plan. You can use either, or both.Start building and sort the claim out in parallel. Every hour spent waiting on a promo code is an hour not spent shipping.

No. A claim problem never blocks your build. Codex runs on any paid ChatGPT plan. For Claude Code, use a Max plan. You can use either, or both. Start building and sort the claim out in parallel. Every hour spent waiting on a promo code is an hour not spent shipping.

My ChatGPT Pro claim is stuck. Does that block my build?

Because the free month auto-renews at full price when it ends. The card is for that renewal. Set a calendar reminder to cancel before the month is up if you do not want it to charge.

Because the free month auto-renews at full price when it ends. The card is for that renewal. Set a calendar reminder to cancel before the month is up if you do not want it to charge.

The ChatGPT checkout is ₹0. Why is it asking for my card?

That is between your card and OpenAI, and it is usually bank-side verification rather than the promo. Try it in this order: another card, then your bank’s international or online-payments toggle, then <a href="https://help.openai.com">OpenAI support</a>. GrowthX cannot clear payment failures.

That is between your card and OpenAI, and it is usually bank-side verification rather than the promo. Try it in this order: another card, then your bank’s international or online-payments toggle, then OpenAI support. GrowthX cannot clear payment failures.

My card keeps getting rejected when I claim ChatGPT Pro.

No. The grant is the ChatGPT plan. A ChatGPT subscription and API platform credits are separate wallets — paying for one never fills the other.

No. The grant is the ChatGPT plan. A ChatGPT subscription and API platform credits are separate wallets — paying for one never fills the other.

Do I get OpenAI API credits too?

Codex stays signed in to whichever account you set it up with. Sign out, then run <code>codex login</code> in a fresh terminal and sign in with the same email that holds the claimed plan. Otherwise your terminal keeps drawing on the old subscription.

Codex stays signed in to whichever account you set it up with. Sign out, then run codex login in a fresh terminal and sign in with the same email that holds the claimed plan. Otherwise your terminal keeps drawing on the old subscription.

I claimed on a different email. Why is Codex still on my old plan?

No — those are OpenAI’s rules, not ours to override. The claim link itself is not tied to a specific email. Whichever eligible account redeems it, holds it.

No — those are OpenAI’s rules, not ours to override. The claim link itself is not tied to a specific email. Whichever eligible account redeems it, holds it.

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